FAQs

Back Orders

Orders are normally shipped within three business days of receipt. However, on occasion, back orders do occur. Unless notified otherwise, Sejati will retain all back orders on file and ship when available. Sejati will select the most economical method of shipment.

 

Our Guarantee

Special mention needs to be noted here on our policies concerning customer service. If for any reason the customer is not happy with a product from Sejati we will either replace the product, issue a credit for future purchases, or refund the customers money at our discretion.

 

Shipping

All shipments are FOB Green Cove Springs, Florida 32043.
We usually ship orders within three business days of receipt. We use UPS or FEDEX ground whenever possible. If the item is large or very heavy we will opt for a trucking company. When the shipment is loaded we will contact you directly with all pertinent information.